The personal data we collect from you will be used for the following purposes that are necessary for the service you request:
· Identification and contact
· Prepare your file
· Sale and delivery of products
· Order processing
Additionally, we will use your personal information for the following purposes that are not necessary for the requested service, but that allow us to provide you with better attention:
· Provide information about our products;
· Evaluate the quality of our service;
· Communicate information about news and events;
· Understand the profile and needs of our customers.
If you do not wish for your personal data to be used for these additional purposes, you can communicate this to us by sending an email to hola@makaua.com
Refusing to use your personal data for these purposes will not be a reason for us to deny the services and products you request or contract with us.
To carry out the purposes described in this privacy notice, we will use the following personal data:
Identification data: full name.
Contact data: address, email, telephone number.
Financial data: payment information.
We remind you that if you do not provide us with your personal data personally or directly, you have a period of 5 business days to express that you do not want your Personal Data to be processed for purposes that are not necessary or did not give rise to the legal relationship with you. To exercise this right, your request must be made in writing and contain at least the following information: (i) your full name; (ii) telephone number; (iii) the address and email that you designate to hear and receive notifications; (iv) copy of a valid official identification or, where appropriate, original and copy of the legal instrument accrediting the personality of the legal representative of the owner of the Personal Data; (v) the Personal Data to which your request refers; (vi) any other element or document that facilitates the location of your Personal Data (such as the date on which you provided us with your Personal Data, the relationship you have with us or the reason why you provided us with your Personal Data), and (vii) the non-essential purposes to which you wish to object. If you wish to make a request, know the procedure and requirements to exercise this right or if you have any questions, please write to us at the email address hola@makaua.com
We inform you that your personal data may be shared within and outside the country with:
· Courier companies for order delivery.
· Federal or local public administration authorities and entities, to comply with legal, accounting and regulatory obligations.
· Credit institutions to comply with the terms and conditions of the service relationship or in general of the legal relationship that exists or may exist with you and with the obligations subsequent to its termination.
You have the right to know what personal data we have about you, how we use it and the conditions of use we give them (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we delete it from our records or databases when you consider that it is not being used in accordance with the principles, duties and obligations provided for in the regulations (Cancellation); as well as to object to the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
To exercise any of the ARCO rights, you must submit the respective request through the email hola@makaua.com
To know the procedure and requirements for the exercise of ARCO rights, you can contact us through hola@imakenotebooks.com and we will process the requests for the exercise of these rights, and address any questions you may have regarding the treatment of your information.
You can revoke the consent that, if applicable, you have given us for the processing of your personal data. However, it is important to note that we may not be able to immediately attend to your request or conclude the use, as we may require to continue processing your personal data due to a legal obligation. Also, you should consider that for certain purposes, revoking your consent may mean that we cannot continue to provide the service you requested, or the termination of your relationship with us.
To revoke your consent, you must submit your request in writing through hola@makaua.com
In order for you to limit the use and disclosure of your personal information, we offer you the following means:
· Your registration in the Public Registry to Avoid Advertising, which is the responsibility of the Federal Consumer Protection Agency, so that your personal data is not used to receive advertising or promotions from companies of goods or services. For more information about this registry, you can consult the PROFECO website, or contact them directly.
· Your registration in our exclusion list, so that your personal data is not processed for marketing, advertising or commercial prospecting purposes by us. For more information, send an email to hola@makaua.com
The use of tracking technologies on our website
We inform you that on our website we use cookies, web beacons and other technologies through which it is possible to monitor your behavior as an Internet user, as well as provide you with better service and user experience while browsing our site.
If you wish to restrict or delete the cookies from our Site, please choose the appropriate option in your internet browser settings. The Help function of the browser should tell you how to do it. Please note that not allowing or deleting the use of cookies may prevent you from using our Site with all its functions.
The information we obtain from these tracking technologies is as follows: browsing schedule, browsing time on our website, sections consulted, and internet pages accessed prior to ours, which we use to understand user activity.
This privacy notice may undergo modifications, changes or updates derived from new legal requirements; our own needs for the products or services we offer; our privacy practices; changes in our business model, or for other reasons.
We commit to keep you informed about the changes that this privacy notice may undergo, the modifications will be published through our website www.makaua.com